The following is some information about PistolGear policies. Additional information may be found on our Terms of Service page.

Magazine Restrictions

There may be specific laws and restrictions in your area. It is your responsibility to be aware of your local laws and ordinances. If you are unsure of the laws in your area, you should contact your local law enforcement agencies for clarification.


PistolGear only accepts orders via our on-line store; we do not accept phone orders-for your protection. We have partnered with for the benefit of processing credit card orders. This partnership allows our customers to securely place orders online, ensuring a positive and safe experience. At no time will we have access to your full credit card information – we receive only a confirmation code when your transaction is approved.

You can also place an order via Cashier’s Check/Money Order by selecting this option during checkout. If you do place an order via this method, please note that items will not be held on your behalf until payment is received.

The moment an order or pre-order is submitted, your card will be charged, regardless of the ship date and inventory availability. We will do all we can to ship out your order within three business days or within the lead-time specified on our website for a specific item. Should there be any delay in processing your order, we will update you via e-mail. It may take up to five days for the billing transaction to hit your statement.

If your “ship to” address is different than your “bill to” address, we reserve the right to first receive confirmation and reason, verbal and otherwise, prior to shipping your order. If we are not comfortable with the reasoning you provide, we reserve the right to cancel your order and refund your funds in full. This is another step we take, to ensure customer safety, and eliminate fraud.

If at any time we suspect an order to be fraudulent, the order will be canceled without notice.

International / non-U.S. Orders

PistolGear does not ship internationally and disallows any items purchased from PistolGear to be shipped internationally.

View Order Status

The “View Order Status” section of our store allows a customer to check the status of their order, giving them real-time visibility of where the order is within the process. To use this feature, please enter the Order ID you received within your confirmation e-mail from PistolGear, as well as the e-mail address you entered when you placed your order.

If for some reason your order does not show up, please make sure you are entering the same email address you used on the order and the correct Order ID.

Shipping Information

We do our best to ship most orders out the next business day. All orders will ship via US Priority Mail unless noted otherwise. We do not ship on Saturday, Sunday, or Holidays. Please review our terms and conditions during checkout for additional information regarding shipping and delivery.

We will ship to a P.O. Box, however, we may contact the host Post Office for ownership verification, prior to shipment.

Some military addresses do come up as invalid in the USPS system, so please offer an alternative mailing address as well.

Please note that some addresses given may be undeliverable per the US Postal Service Address Verification system. If the address is not validated by the USPS Address Verification System, we will not ship the order. Please don’t get angry with us if this happens. It is not our fault and we suggest you contact the US Postal Service in order to resolve the matter.

Orders $100 and over ship for free using via a method of the Site’s choosingThe qualifying minimum amount applies to order subtotal less discounts and taxes.  The free shipping is applied automatically at checkout and is not applicable to:

    • Handling Fee
    • Applicable, Extra Shipping Fees

The free shipping is valid for items in stock at the time of purchase. No rainchecks are available. Cannot be applied to previous orders.

Return Policy

    • Under no circumstances will a return be allowed for the following items:  Magazines, Sights, Trigger Kits, Installed Parts, Broken Parts, or Modified Parts.
    • PistolGear has a 30-day return policy. This goes into effect from the date the order is shipped to the customer. The customer is responsible for all return shipping unless issue due to error by PistolGear. For returns, customer must reach out directly to PistolGear via the email provided in the contact information in the received emails. For damaged or non-functioning parts, many products carried by PistolGear offer manufacturer warranties. In the event of an issue, the customer must contact the manufacturer first or we will assist you in contacting them. Most manufacturers prefer to interface with customers directly when it comes to resolving issues with their products. All refunds will be issued as store credit, in the amount paid by the customer for the returned item(s).  If Customer demands a credit back to their credit card, a credit will be issued for the amount paid by the customer for the returned item(s), less a 15% restocking fee. Any amount paid for shipping and handling fees will not be refunded.  If the customer’s order received free shipping, PistolGear will also deduct any amounts paid for shipping the customer’s order from the customer’s refund.  Do not ship back an item without prior authorization from PistolGear. Unauthorized return or warranty claims will not be processed. In the event that you’re issued an RMA, PistolGear may provide your contact information (name, phone number, email) to the manufacturer of the product to finalize the processing of the RMA and to aid in product improvement.PistolGear’s warranty and return policy are void when any product shows any signs of alteration, modification, installation, or disassembly in any way, regardless of packaging quality.

Refunds / Credits

Returns are handled quickly; usually within five days from the time PistolGear receives the returned item(s) and completes the inspection of the items. If we have your e-mail address, we’ll contact you as soon as your return is processed.

Store Credit

If you receive a store credit because of a return, you will receive an email that includes the detail of your store credit.  Store credits may be applied against product cost only; not towards shipping and handling fees.


Products sold through this website that do not bear the PistolGear brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. PistolGear’s Warranty does not apply to products that are not PistolGear packaged even if packaged or sold with PistolGear products. Please contact the manufacturer directly for technical support and customer service.

IP Address

The IP Address of your computer is recorded every time you place an order with PistolGear. In the event that a fraudulent order is placed, PistolGear reserves the right to share the IP Address, name, and address with appropriate authorities.

Sharing Data/Privacy

PistolGear collects customer information for the purpose of completing orders only. PistolGear will never sell, share or distribute a customer’s information to any outside party unless required to do so by a court of law.

External Links

We cannot be responsible for the content or activities of sites that are not directly affiliated with PistolGear.


All merchandise is being sold by us upon the express condition, and with the express understanding, that we shall in no way be liable in connection with re-sale and safe handling, and shall not be responsible for physical injury or property damage resulting from the use or misuse of such merchandise.

PistolGear makes every possible effort to ensure that the information published on its website is accurate and up to date, but does not accept any responsibility for errors or omissions and reserves the right to make amendments at any time and without prior notice.